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Digital Transformation using Dynamics 365

Compete effectively while reducing costs

Find and engage customers

 

Build personalized experiences across all customer touchpoints—from consideration to purchase.

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Empower Employees

 

Give your employees familiar tools and actionable insights so they can do their best work.

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Optimise Operations

 

Anticipate and manage business needs with more intelligent processes and predictive guidance.

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Create new product offerings, transform existing ones

 

Innovate new business models, automate processes, and shift from being reactive to proactive.

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Apps we have developed

Ateesa
Digital transformation for NDIS and Aged Care, including Portal
  • Case Managers
  • Service delivery incl. scheduling
  • Low cost funding mgt.
  • Fundraising – Event mgt.(option)
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My Building Info 365
Manage all aspects of a building(s), includes Portal for customers.
  • Building managers
  • Tenants
  • Owners
  • Real Estate Management
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Work Health Safety 365
Provides management of Work Health and Safety programs
  • Hazard management
  • Risks, Inspections, audits
  • Reporting functions
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Apps we implement and customise

Dynamics 365
Customisable enterprise digital platform to run businesses end to end – with CRM.
  • Sales
  • Operations
  • Financials
  • Customer Service and Portals
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Customer Service 365
Allow customers to log requests via any channel, empower service reps
  • Portal
  • Knowledgebase
  • Automatic escalation and response
  • Self help
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Field Service 365
Manages mobile service people providing on-site service.
  • Mobile phone enabled
  • Travel time automation / notification
  • GPS tracking and scheduling
  • Signature capture
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Financials 365
Database driving interactions and customer experience.
  • Financials and ERP
  • Portal for customer visibility
  • Partner and distribution models
  • Purchase automation or notifications
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Project Service Automation 365
Project management to smooth collaboration and reduce costs.
  • Project planning and monitoring
  • Scheduling – skill sets
  • Portal for customer visibility
  • Agile methodology options
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Human Resources 365
Manage all aspects of a building(s) including services and maintenance.
  • Portal to offer work and applications
  • Management of the hire process
  • Find / nurture future candidates
  • Manage on-boarding process
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Artificial Intelligence 365
(Graphic) Artificial Intelligence 365 AI provides insights as to what is happening and recommends action.
  • Can suggest actions to take
  • Intelligent automation
  • Improves customer experience
  • Reduces risks and improves quality
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Internet of Things 365
A human interface to monitor, manage and control environments.
  • Integration with Azure IoT
  • Connect assets to customers, locations
  • Maintenance when required model
  • Predict disruption and avoid
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Marketing 365
Manage and monitor campaigns to ensure maximum impact across channels.
  • Campaign operation management
  • Social listening and response
  • Manage posting to social media
  • Email management and monitoring
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