DIGITAL TRANSFORMATION USING DYNAMICS 365
Compete effectively while reducing costs
Find and engage customers
Empower Employees
Give your employees familiar tools and actionable insights so they can do their best work.
Optimise Operations
Anticipate and manage business needs with more intelligent processes and predictive guidance.
Create new product offerings, transform existing ones
Innovate new business models, automate processes, and shift from being reactive to proactive.
Apps we have developed
Ateesa
- Case Managers
- Service delivery incl. scheduling
- Low cost funding mgt.
- Fundraising – Event mgt.(option)
My Building Info 365
Manage all aspects of a building(s), includes Portal for customers.
- Building managers
- Tenants
- Owners
- Real Estate Management
Work Health Safety 365
- Hazard management
- Risks, Inspections, audits
- Reporting function
Apps From Dynamics 365
Dynamics 365
Customisable enterprise digital platform to run businesses end to end – with CRM.
- Sales
- Operations
- Financials
- Customer Service and Portals
Customer Service 365
Allow customers to log requests via any channel, empower service reps
- Portal
- Knowledgebase
- Automatic escalation and response
- Self help
Field Service 365
Manages mobile service people providing on-site service.
- Mobile phone enabled
- Travel time automation / notification
- GPS tracking and scheduling
- Signature capture
Financials 365
Database driving interactions and customer experience.
- Financials and ERP
- Portal for customer visibility
- Partner and distribution models
- Purchase automation or notifications
Project Service Automation 365
Project management to smooth collaboration and reduce costs.
- Project planning and monitoring
- Scheduling – skill sets
- Portal for customer visibility
- Agile methodology options
Human Resources 365
Manage all aspects of a building(s) including services and maintenance.
- Portal to offer work and applications
- Management of the hire process
- Find / nurture future candidates
- Manage on-boarding process
Artificial Intelligence 365
(Graphic) Artificial Intelligence 365 AI provides insights as to what is happening and recommends action.
- Can suggest actions to take
- Intelligent automation
- Improves customer experience
- Reduces risks and improves quality
Internet of Things 365
A human interface to monitor, manage and control environments.
- Integration with Azure IoT
- Connect assets to customers, locations
- Maintenance when required model
- Predict disruption and avoid
Marketing 365
Manage and monitor campaigns to ensure maximum impact across channels.
- Campaign operation management
- Social listening and response
- Manage posting to social media
- Email management and monitoring